Responsible Gaming
Gaming Should Be Entertainment
At pivot2020.ca, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Remember: the house always has a mathematical advantage. Never gamble with money you cannot afford to lose.
Age Verification
Online casino gaming on pivot2020.ca is strictly for individuals who are 18 years of age or older (or the legal gambling age in your province, whichever is higher). We are committed to preventing underage gambling and reserve the right to verify your age at any time.
If you are under the legal age to gamble in Canada, please do not use our services.
Warning Signs of Problem Gambling
Do any of these apply to you? If so, seek help immediately:
- Gambling with money intended for bills, rent, food, or other essential expenses
- Spending more time and money on gambling than planned
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying to family and friends about how much you gamble
- Neglecting work, school, family, or relationships due to gambling
- Feeling anxious, irritable, or restless when trying to cut back or quit
- Borrowing money or using credit to fund gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Experiencing failed attempts to reduce or stop gambling
- Using gambling as a way to escape problems or emotional distress
If you recognize any of these signs in yourself or someone you know, professional help is available.
Self-Help Tools & Limits
pivot2020.ca offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively. Contact our customer support team for assistance in setting up any of these features.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support:
Canada
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources, research, and support for problem gambling in Canada -
Problem Gambling Services in Your Province:
Contact your provincial health ministry or local addiction services for free counseling and treatment programs available in your area
International Resources
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support for problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion program -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Online counseling and support services -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Information and referral services
All services listed above are confidential and free of charge.
If You Need Help, Reach Out Today
Problem gambling is a real issue that can affect anyone. Seeking help is a sign of strength, not weakness. Whether you are struggling with your own gambling habits or concerned about someone else, professional support is available right now.
Do not wait until the situation becomes worse. Contact one of the organizations listed above or reach out to a mental health professional in your community.
Your well-being matters to us. Gamble responsibly.